Ultimately, many forward thinking business managers are now implementing advanced eBusiness solutions. These eBusiness systems
can essentially be divided into two categories – Business to Business (B2B) and Business to Consumer (B2C). B2B solutions allow businesses to communicate more effectively, integrating their business
processes and linking them to their suppliers, customers, partners and distributors. At present, the biggest financial gains from use of the Internet in Europe and North America are coming from B2B deals - buying and
selling commodities like paper, plastics, chemicals, even livestock!
Streamlining specific inter-business processes that are time consuming, costly and inefficient can lead to significant cost savings and
a quick Return on Investment (ROI). For example, many companies are looking at their communications and ordering processes used with national and overseas strategic partners and cutting the cost of complicated and
inefficient paper trails by automating these processes using B2B eBusiness solutions.
Companies are thus able to work closely together by linking their enterprise applications and their systems so they can
deliver products by the quickest and most cost-effective means.
B2C solutions are customer focused, are largely made up of packaged solutions (B2B solutions require more customization), and rely more on
successful marketing and a well-designed web site / user interface. They attract buyers (or merchants) by clever advertising often on other web sites. Whilst they do not generally need the capability to handle regular
bulk orders, they do require high availability and efficient order fulfillment as do B2B solutions.
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